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In confidential off-market hospitality real estate, the distinction between a buy-side retained Deal Sourcing Mandate and a sell-side disposal mandate is fundamentally about who appoints the representative, whose interests the representative serves, and what transaction objective the mandate is designed to achieve.
Both mandates can involve discreet sourcing, qualification, introductions, negotiations, and transaction coordination. However, their commercial purposes and success-fee structures differ.
A buy-side retained Deal Sourcing Mandate is issued by an investor, investment company, family office, hospitality group, private equity fund, sovereign investor, or other acquisition vehicle with a defined investment strategy that wishes to acquire suitable hospitality assets.
The investor appoints a trusted representative—such as a hospitality investment adviser, acquisition consultant, or specialist off-market deal-sourcing intermediary—to identify and originate acquisition opportunities that may not be publicly marketed.
The representative's role may include:
Understanding the investor's acquisition criteria and investment thesis;
Defining target locations, asset classes, hotel categories, and investment parameters;
Identifying hotel owners and potential sellers;
Approaching owners or their authorized representatives confidentially;
Establishing whether the owner has a genuine willingness to consider a transaction;
Verifying the representative's authority to discuss the asset;
Obtaining preliminary information about the property;
Facilitating NDA execution and controlled disclosure;
Coordinating access to the seller and, where appropriate, the seller's advisers;
Supporting the buyer through initial negotiations and transaction structuring.
The essential point is that the buyer has not simply asked the representative to introduce any hotel. The representative is retained to search for, originate, and qualify opportunities that fit the buyer's specific acquisition mandate.
For example, an investment group may instruct its representative to identify:
"A discreetly available five-star hotel in a major European capital, preferably with an established operating history, a strategic location, and potential for repositioning or redevelopment."
The representative then acts as the buyer's mandated sourcing channel, seeking opportunities that satisfy those criteria.
A sell-side mandate operates in the opposite direction.
Here, the property owner or authorized asset representative appoints a broker, investment adviser, or specialist intermediary to facilitate the disposal of the hotel or hospitality asset.
The representative may be responsible for:
Preparing or coordinating the investment presentation;
Establishing an appropriate marketing and confidentiality strategy;
Identifying potential strategic and financial buyers;
Approaching qualified investors discreetly;
Screening and qualifying prospective buyers;
Assessing their acquisition capability and investment fit;
Managing NDAs and controlled information disclosure;
Coordinating management presentations, site visits, and data-room access;
Receiving, comparing, and negotiating indicative or formal offers;
Supporting the owner through the transaction process until completion.
In an off-market transaction, the sell-side representative may deliberately avoid public advertising. Instead, the property is presented selectively to a pre-qualified pool of investors whose acquisition strategies, financial capacity, and investment objectives align with the asset.
The seller therefore appoints the representative to find the right buyer, while preserving confidentiality and controlling the flow of information.
The distinction can be summarised as follows:
| Buy-Side Retained Deal Sourcing Mandate | Sell-Side Disposal Mandate | |
|---|---|---|
|
Appointing party |
Investor/buyer |
Property owner/seller |
|
Primary objective |
Find suitable acquisition opportunities |
Find suitable buyers |
|
Representative's role |
Originate and qualify off-market assets |
Market, qualify, and sell an asset |
|
Starting point |
Buyer's investment criteria |
Seller's property and disposal objectives |
| Confidentiality |
Protects buyer strategy and identity where required |
Protects owner's identity and asset information |
|
Typical activity
|
Owner identification, discreet approaches, asset sourcing | Buyer identification, qualification, and controlled marketing |
| Success event | Successful acquisition or completion of an agreed transaction | Successful sale or completion of an agreed transaction |
| Commercial model | Retainer and/or buyer-side success commission |
Seller-side success commission, sometimes with retainer |
| Primary fiduciary/commercial alignment | Buyer's acquisition objective | Seller's disposal objective |
The two mandates can, however, coexist in the same transaction.
For example, a family office may retain Showeez to source an off-market hotel in Paris. At the same time, the hotel owner may have appointed another investment adviser to discreetly dispose of the property. Showeez is therefore acting on the buy side, while the other adviser is acting on the sell side.
The transaction succeeds when the two mandates converge.
In a buy-side retained mandate, the representative's compensation is typically structured around a success fee or success commission payable upon the successful completion of an acquisition.
The exact structure depends on the mandate agreement.
Common arrangements include:
1. Retainer + success fee
The investor pays an initial or periodic retainer for the sourcing and advisory work, with a larger success fee payable upon completion
2. Success fee only
The representative undertakes sourcing work without a significant upfront retainer and receives compensation only if a transaction closes successfully.
3. Retainer credited against success fee
The investor pays a retainer, but amounts already paid are deducted from the final success commission.
4. Fixed success fee
A predetermined amount becomes payable upon the occurrence of the defined transaction event.
5. Percentage-based success fee
The fee is calculated as a percentage of the acquisition price or another agreed transaction value.
The critical contractual issue is to define what constitutes success.
For example, the agreement may specify that the success commission becomes due when:
The buyer completes the acquisition;
The buyer or an affiliated entity acquires the asset;
The buyer signs a binding purchase agreement;
The transaction closes following an introduction made during the mandate period;
The buyer acquires an asset introduced by the representative within a defined "tail period" after termination of the mandate.
A properly drafted mandate should also clarify whether the success fee applies to direct or indirect acquisitions, including acquisitions through SPVs, affiliates, subsidiaries, investment vehicles, or related parties.
On the sell side, the success commission is generally paid by the property owner or seller when the representative successfully facilitates a transaction.
The commission may be calculated as:
A percentage of the final sale price;
A percentage of the enterprise value;
A fixed transaction fee;
A tiered percentage depending on the achieved sale price;
A negotiated fee based on the complexity and size of the transaction.
The representative's mandate may also provide for a minimum success fee, particularly where substantial time and resources are required to sell a complex or highly confidential hospitality asset.
In many institutional transactions, the seller's representative is expected to demonstrate that the buyer is credible, financially capable, and strategically appropriate before granting access to sensitive information.
This is particularly important for trophy hotels and high-value hospitality assets, where the owner may not want the market to know that the property is being considered for sale.
Yes, but this requires clear disclosure, contractual consent, and careful management of conflicts of interest.
In some transactions, a buyer-side intermediary and a seller-side intermediary each receive a success commission from their respective principals. This is relatively straightforward when each intermediary has a clearly defined mandate.
For example:
Buyer → Buy-Side Adviser → Buyer-side success fee
Seller → Sell-Side Adviser → Seller-side success fee
The two advisers then cooperate to bring the transaction to completion.
A different situation arises when one intermediary expects compensation from both sides. In that case, the intermediary should ensure that the relevant parties are aware of the dual compensation arrangement and that the applicable agreements clearly define the intermediary's role and entitlement.
This is particularly important in confidential hospitality transactions because the representative must avoid creating uncertainty over whom they represent and whose interests they are contractually engaged to protect.
The success commission serves an important commercial purpose in off-market hospitality transactions.
Unlike a conventional publicly marketed sale, an off-market deal may require months of work before the transaction is even known to the wider market.
A specialist representative may need to:
Research ownership structures;
Identify controlling shareholders;
Establish relationships with family offices and investment groups;
Approach owners discreetly;
Verify whether a sale is genuinely contemplated;
Identify the correct decision-makers;
Establish confidentiality protocols;
Qualify counterparties;
Coordinate lawyers, advisers, and investment committees;
Maintain transaction momentum.
The success fee therefore compensates the intermediary for origination, access, transaction execution, and successful outcome, rather than merely for publishing a property listing or making a simple introduction.
For this reason, a well-structured mandate should clearly define:
the scope of the mandate, the parties represented, the assets or criteria covered, the fee basis, the success event, the payment trigger, the duration of the mandate, and the post-termination protection or tail period.
A buy-side retained Deal Sourcing Mandate says:
"We represent an investor seeking to acquire the right hospitality asset, and we are authorized to search for, originate, and introduce suitable off-market opportunities on the investor's behalf."
A sell-side disposal mandate says:
"We represent an owner seeking to dispose of a hospitality asset, and we are authorized to identify, qualify, and engage suitable buyers while managing the confidential sales process."
The success commission in both cases is ultimately linked to the successful outcome defined in the mandate. The fundamental difference is whose transaction objective the representative was retained to achieve: the buyer's acquisition or the seller's disposal.
For a specialist off-market hospitality intermediary such as Showeez Ltd, maintaining this distinction is particularly important when structuring retained buyer mandates, seller mandates, co-broker arrangements, fee-sharing agreements, and NCNDA/commission-protection provisions.
For hotel acquisition or disposal appointments, please contact us at https://showeez.com/
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